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ESG is seeking an experienced Field Service Technician to join our team

Posted on by Chris Saladin

NEW_ESG_JPEGField Service Technician:
Enterprise Systems Group is growing again and seeks an experienced Field Service Technician to work in Wisconsin

Position Responsibilities:

The person in this position will assist in the support, implementation and administration of Mitel VoIP /PBX systems, switches, routers, and server/client and web applications.

Requirements:

  • Associates Degree, or equivalent experience in a telecommunication or data networking curriculum
  • Experience with QoS, Networking, VLAN’s, along with telephony skills
  • Server OS set up and administration support – both Window and Linux platforms
  • Working knowledge of technology as it relates to the fields of voice and data communications.
  • Ability to grasp and apply technical concepts relative to the hardware/software components of telephone systems and telephony infrastructures
  • Ability to organize, perform analysis, troubleshoot and interpret telecommunications data in a detailed manner
  • Strong communication and interpersonal skills
  • Strong Customer Service skills are a must
  • Knowledge of common office related software products is essential for documentation and data maintenance, such as:  MS Word, MS Excel, Windows O/S, Outlook…etc
  • Ability to work in a team environment.

Apply:

Qualified applicants submit resume via email to rickr@wwcc.com